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Specialist Medical Secretary PT – Job ID: 2236 Box Hill and Knox

  • JOB ID: 2236
  • SPECIALIST MEDICAL SECRETARY – PART-TIME
  • SURGICAL PRACTICE – BOX HILL & KNOX
  • 4 DAYS PER WEEK
  • MON & TUE (8.45 am to 5.00 pm), WED & THU (8.45 am to 12.45 pm).
  • ON-SITE PARKING PROVIDED

A well-established private surgical practice is seeking an experienced Medical Secretary to join its friendly and professional team. Convenient on-site parking is available, and experience with Gentu software is highly regarded, although training can be provided for the right candidate.

This is an exciting opportunity for a motivated, compassionate, and highly organised Medical Secretary to support a leading Plastic and Reconstructive Surgeon. This diverse and rewarding role involves all aspects of the practice, including reception, patient administration, medical billing, surgical bookings, and preparing pre-operative quotations. The practice is committed to delivering exceptional patient care at every stage of the surgical journey and is seeking someone who shares this patient-focused approach.

Working as part of a close-knit and supportive team, you will enjoy a collaborative environment where your contribution is valued. This permanent part-time position is offered four days per week, comprising Monday, Tuesday (8:45 am to 5:00 pm), Wednesday and Thursday (8.45 am to 12.45 pm). Flexibility to provide additional leave cover when required is also appreciated

Duties will include:

  • Patient billing: Medicare, Private, DVA TAC, and Workcover claims
  • Eclipse billing and receipting.
  • Meet and greet patients on arrival and answer phone enquiries
  • Schedule patient appointments.
  • Booking patients for surgery, explaining admission details and costs associated and informed financial consent.
  • Organise pre and post-op appointments.
  • Prepare and send surgical lists to hospitals.
  • Liaising with anaesthetists’ rooms.
  • Ordering equipment for theatre.
  • Check and inform patients of health insurance eligibility.
  • Prepare quotes for patients and advise on fee structure and gap payments.
  • Use of Gentu medical software.

Essential criteria:

  • Reliable, punctual, and shows initiative with strong attention to detail.  
  • Previous experience working in an administration role
  • Computer literacy (Gentu – happy to train)

You will be rewarded by working in a forward-thinking practice that prides itself on excellent patient care, offering a competitive salary and free onsite parking!  When enquiring, please quote reference number 2236

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